Call Before you Dig!

Now You Have Two Easy Ways To Contact JULIE
  1. Simply call 811 or 1-800-892-0123. Call center representatives are available 24 hours a day, seven days a week
  2. Log on to Illinois 1 call and enter your own locate request online with E-Request
You may be surprised by what's buried in your yard. That's because today, more electric, gas, water, sewer and telecommunications companies are delivering utility services underground. To avoid personal injury and damage to those lines, state law requires you to contact JULIE before any digging project, regardless of the project size or depth.

What is JULIE?
JULIE, Inc. (Joint Utility Locating Information for Excavators) is a not-for-profit corporation that provides homeowners and professional excavators with only one place to call for safer digging. JULIE serves as a message handling, notification service for underground facility owners, taking information about planned excavations and distributing this information to its membership. It is then the responsibility of each facility owner to mark the location of their underground facilities at the excavation site. JULIE neither owns nor marks any underground facilities.

Why Contact JULIE?
Contacting JULIE before you dig is the law. Besides, digging responsibly is the smartest way to dig. The impact of unsafe or careless digging practices is real and often costly - in terms of personal injury and damage to underground utility lines, property and the environment. The call is free and so are the services.

When Do I Call JULIE?
Anyone planning an outdoor project that requires any type of digging in Illinois, regardless of depth or project size, should call JULIE before they start digging. Projects such as these are examples of when to call JULIE.

What Information Does JULIE Need?
Safe digging starts when you contact JULIE. According to state law, the person actually doing the digging is required to call JULIE with the locate request information at least 48 hours (two working days, excludes weekends and holidays) in advance of the start of excavation. You will be provided with a dig number for your records. You must begin your project within 14 days from the time you call and if you want to start your project over the weekend, remember to contact JULIE, Inc. by Wednesday at 4 p.m.

In order to help the utility locator properly identify your project area, JULIE recommends that you mark the area where you will be digging with white paint and/or flags.

Checklist for a Locate Request
  • Your name, address, a phone number at which you can be reached, as well as an e-mail address
  • County and city or county and unincorporated area of township
  • Location at which the excavation will take place, include address, cross street (within 1/4 mile), subdivision name, etc.
  • Start date and time of the planned excavation
  • Type and extent (size of excavation area) of the work involved, including if white paint, flags or stakes were used to outline the proposed excavation area
  • Section and quarter section numbers (if available)

What Happens After Contacting JULIE?
Within two working days of your contact with JULIE, a representative from each member utility company (not a JULIE staff person) will mark the location of their underground facilities with paint and/or flags at the excavation site. Make sure that your property is accessible. The utilities are only required to mark the facilities that they own, not privately installed or owned lines or facilities. Privately owned services may include water and sewer services, as well as electric and gas lines to a garage or workshop.

Remember, you may not begin your excavation before the dig start time of your ticket, even if all utilities have been marked.

Fourteen Day Rule
Your excavation project must begin within 14 days of your contact with JULIE.

Download a copy of the JULIE homeowner's guide.