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With the arrival of the extreme cold temperatures comes an increase in the potential for water main breaks. The public is encouraged to report any possible water main breaks to the Public Works Department between 7:00 a.m. and 3:30 p.m. Monday through Friday at 847-459-2545. For after-hour notifications, please contact the Police Department non-emergency line at 847-459-2560. If your residence is affected by a water main break and a boil order is required, Public Works will contact you directly by going door-to-door with a door hanger, and will also provide additional information. Residents and businesses can visit the frequently asked questions (FAQ) page about boil orders at: http://www.vbg.org/682/Boil-Order