There are over 2,700 streetlights within the limits of Buffalo Grove. It is not possible for staff to monitor every light each night, therefore Public Works asks that you notify them at (847) 459-2545 or fill in this online form if you see a light that is out or if you see a light burning during the day.
Measures Taken to Cut Down on Outages
Public Works Director Greg Boysen says, “We are currently on a three-year replacement program for every light in the Village. Each year, one-third of the streetlight lamps get replaced as a pro-active approach to help head off outages before they occur. We also rely on the Police Department to do a village-wide inspection once a month where they look for burned out lights.”
“However,” Boysen said, “We may still have a light out on any given evening.” Once notified of an outage, Public Works will enter the outage in a work order database. At this point for most lights, our streetlighting maintenance contractor will be notified of the outage and repairs will be completed within a week. If the light is on a wooden pole, it is a Com-Ed streetlight, and they will be notified of the outage. Even so, let Public Works know about these lights also so that they can send notification to Com-Ed.
Gas Light Outage
Lastly, if it is a gas light that stops burning, the Public Works staff will complete repairs. “Once we are notified that repairs relating to your work order are complete, we will send a copy of the work order with a description of the repairs back to the resident that notified us,” said Boysen. “If the repair is somehow unsatisfactory at that point, please let us know and we will work to rectify the situation.”