Sanitary Sewer

Help! There's sewage coming into my house.

Contact us or submit an online request so we can check if the issue is in the main line or a service line.  After hours please contact our Police non-emergency number at        (847) 459-2560 nights and weekends.
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Your home connects to the Village sanitary sewer system via a pipe called a service line.  The homeowner owns and maintains the service line up to and including the point of connection with the Village system. If you ever have a problem with a sewer backup, please contact us before you contact a plumber.  We are happy to help diagnose the problem, even nights and weekends.  

Once the Village system collects the sewage, it flows to either Lake County Public Works (Lake County) or the Metropolitan Water Reclamation District (Cook County) for treatment. 
Sanitary Service Ownership:Private Sewer in City ROW

You have questions, we have answers

Tree Roots
Smoke Testing
Lake County Sewer Fees
Sewer Blockages and Backups
Your Sanitary Sewer Service Line
Storm Related Sanitary Sewer Backups

Who's Listening?

Chris Krase

Utility Superintendent
Hours: 7:00 am - 3:30 pm Monday - Friday