Call Public Works at 847-459-2545. We will come and see if there is a blockage in the main line. If the line is not blocked, it is possible that the entire system is full. This means that there is no place for the water to drain at the current time. Once the system has time to drain, the water around the inlet will go down.
Public Works and the residents need to work together to keep inlets clear. Public Works will clean them if needed, but it is not feasible to clear every inlet in the Village. Consequently, we ask residents to clear debris from inlets as long as it can be done in a safe manner.